BT Business Insight - Journeys

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Help and advice on running your business, from customers to finance

Keeping on top of the finances

Most business that fail do so because they have financial problems – and much of this is due to poor cash flow. This means that it’s vital for a new business to stay on top of their financial health at all times.

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Marketing online

Effective online communications means more than just emailing out press releases. Find out how you can be part of the conversation.

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The right way to talk to your customers

Staying in regular contact with established clients and customers allows businesses to monitor customer needs and so develop better products and services.

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Managing people

Managing people is the hardest skill for anyone in business. It’s a talent that some people have naturally, but that everyone can learn to do better.

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Working flexibly

Flexible working can help increase productivity. Discover how technology can help you to make the most of your working day.

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Consider ways to help your employees work flexibly - it can benefit your business
Try to lead your employees, rather than just managing them
Technology can make it easier to run your business cost-effectively. Find out more about it
Keep the customer in mind at all times - and if you ever have the chance to find out more about them, take it

Flexible working and the law

Flexible working is something which can benefit everyone. But what does the law say about it? Find out more...

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Hiring the right employees

Every time a customer comes into contact with a member of your team, your reputation is on the line. If you want to hold on to it, you need to invest in good people.

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Leading from the front

Do you lead your business - or do you just manage it? Find out how to make the transition from telling your employees what to do to inspiring them to do it themselves.

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Five big mistakes

Everyone in business makes mistakes – but you can learn from others before making them yourself. In this feature we look at five common errors which can trip up your business, and how you can side-step them.

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Richard Moross on competing with bigger companies - watch now

15 May 2008

IT education the reason for skills slump...

IT education needs to improve if the UK wants to increase numbers of highly skilled workers, industr...
15 May 2008

Away-days hamper SMEs

Over half of UK business decision makers spend a minimum of five hours a week out of the office acco...
14 May 2008

Family friendly IT workers

One in four IT workers would highly recommend their career to their children according to research f...

Pinewood Asset Finance

19 April 2008

Find out how Pinewood Asset Finance is using BT Tradespace to promote its business.
Starting up

19 April 2008

Share your experiences of developing your business idea