Conducting regular customer research is really important to us. It helps us understand how you feel about our services, and the kinds of products you need to help you run your business.
Research is also a useful way for us to test new ideas, so we can be sure that we develop our products and services in ways that benefit you.
To help with this research we’ve launched BT Talkback, an online research panel for customers to have their say on how they use IT, and we’d like to invite you to become part of this.
As a member of the panel, you’ll be asked to have your say on subjects that are relevant to your business. We know you’re busy so we keep the surveys really short and they shouldn’t take more than five to 10 minutes to complete.
As a thank you for taking part in our research, you will be entered into our monthly prize draw where the winner receives £200 of Amazon vouchers.
We promise to publish the results of our surveys online. It will be anonymous but available to all panel members to view, so you can see what your peers are thinking too!